WH Smith refused to sell mother childrens scissors over safety fears

By Murray Wardrop Published: 7:30AM GMT 05 March 2010

Nadine Martin was left repelled and hurt after a sales partner pronounced she could not buy the brightly phony scissors for her three-year-old daughter.

The high travel sequence yesterday apologised for annoying Mrs Martin, revelation that the staff part of had been "overzealous" in requesting reserve guidelines.

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Mrs Martin was shopping art reserve for her daughter at the firms bend in Chichester, West Sussex, when the toddler speckled the scissors that were noted "3+".

But when the youngster placed them on the checkout counter, the lady sales partner asked: "Will you be supervising her?"

Mrs Martin said: "She called an additional lady over and she pronounced it was association process that since my daughter had put the scissors on the opposite it called in to subject either she would be supervised utilizing them.

"I cant hold a primogenitor cant buy cosmetic scissors. They were obviously marked down and had 3+ on them. There was a reserve of about 4 people and it was embarrassing."

In protest, Mrs Martin left the emporium but shopping any of the equipment they had picked up.

A orator for WH Smith said: "Customer reserve is of peerless significance to us.

"To that finish we demand the staff finish unchanging precision updates to remind them of their obligations both legally and in suitability with the own policies.

"On this arise a staff part of might have been a small overzealous in their understand of that precision and we apologize for any nuisance or annoyance that might have been caused."